The returned product must be in "like new" condition. If the unit has been used, abused, or damaged, additional charges may be deducted from the purchase price.

TO RETURN A PRODUCT, YOU MUST FIRST CALL US FOR APPROVAL.
NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION.

Shipping costs of the products is non refundable, and is the customers responsibility.

You can direct return requests or any questions regarding our returns policy to returns@kazumausa.com or call us toll free at 1-888-529-8621.